Everything about my experience with your team has been terrific. I couldn't be more impressed. Quiet (for roofers), considerate, careful, and efficient team with a well-put-together notebook at presentation made the whole process painless. From the front office to all who spoke to me at my home, they were a pleasure to work with.
Patriot Roofing customer service - is excellent, kind and efficient. I am very happy with my decision to go with/ Patriot Roofing - First Class all the way. Thank you for understanding the parking problem. Starting with Paul R., I liked him on the spot, good communicator. Larry had the same spirit as Paul - genuine/kind; John the same. I had a concern with the gutters and he came out and repaired them - a very nice man and efficient. The roofers were respectful and did a beautiful job, love the sun tunnel. Scott C was out to do the walk-through and was also genuine/kind. Your office girls are also easy to work with and I am impressed with this team. :)
Your team is great! My roof is the envy of my neighbors. Customer service is excellent!
Kraig's thoroughness, professionalism, and responsiveness really sold us on using Patriot Roofing! We felt like we had the "A" team and really appreciated the checks and balances.
Your phone receptionist, Samantha, was very kind and helpful. Extremely professional!
I want to address the 4 I gave. The 3-day timeframe was extended to 5 days due to weather - switched to a 5. A worker came into the house to check the skylight installation and left shoes on; there was a trail of debris from his workboots from the front door to the bathroom. I followed up w/ a quick cleanup. Could you suggest worker shoe protection when entering a home? Patriot Roofing has set the bar in the roofing industry. From first impression - to last - each representative was nothing short of professional, approachable, and made my husband and I feel informed of each step in the roofing process we were in. We are 100% satisfied with our new roof and 150% positive we chose the right company to complete the job. Thank you so much Patriot Roofing!
You run a beautifully professional company.
Alan G. was a good communicator and kept us appraised of problems discovered. He and his crew were timely, professional, friendly, and clean. I would have them work on any roofing project. Good crew lead. Levi was a great estimator. Complete, thorough, friendly, professional, and no surprises. Miguel is a good manager. Exhibits professional and competent behavior, just like his crew.
Levi C. is Awesome. He helped me so much.
The second house we had done by Patriot. Great service, Prompt, Kept me informed of progress, and pointed out problem areas before continuing.
It’s no surprise that preparing your home for rain is of utmost importance. However, many of us fail to think of the necessary preparations until the rain begins and by then we may already be experiencing property damage due to weather.